Last updated: April 1, 2026
By accessing or using PlugToCart ("Service," "Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update or modify these Terms at any time without prior notice.
PlugToCart is an AI-powered WhatsApp commerce automation platform designed for small and medium-sized businesses. Our Service enables you to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
You must be at least 18 years old and capable of forming a binding contract to use this Service. By creating an account, you represent that you meet these requirements.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for:
To use our Service, you must connect a valid WhatsApp Business account. You represent that:
We offer a 7-day free trial for new users. No credit card is required to start your trial. After the trial period, you must subscribe to a paid plan to continue using the Service.
By subscribing to a paid plan, you agree to pay the subscription fees as stated on our pricing page. Subscription fees are:
Payments are processed through third-party payment providers (Stripe, Paystack). You agree to provide valid payment information and authorize us to charge your payment method for all fees incurred.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time from your account settings.
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused portions of your subscription, except as required by law.
You agree not to:
We reserve the right to suspend or terminate your account for any violation of these acceptable use terms.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.
You retain all rights to your business data, customer information, and content. You grant us a limited license to use this data solely to provide the Service.
You are responsible for ensuring that you have the necessary rights and permissions to share customer data with us and to use our Service to communicate with your customers.
The Service and its original content, features, and functionality are owned by PlugToCart and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service or software, nor may you reverse engineer or attempt to extract the source code of our software.
Our Service integrates with third-party services including:
Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, content, or practices of third-party services.
You must comply with WhatsApp's Business Policy, Commerce Policy, and Terms of Service when using our platform.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, PlugToCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless PlugToCart and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:
Upon termination, your right to use the Service will immediately cease. You may export your data before termination. We are not obligated to retain your data after account termination.
These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Service shall be resolved through:
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PlugToCart regarding the use of the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us:
By using PlugToCart, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.