Sales, operations, back office, customer support: for large businesses we design custom AI automation around how you actually work, build the integrations into your systems, and run it with you until it's part of the furniture.
Why enterprise
Requests arriving in chats and email. Data retyped between spreadsheets, your ERP and your accounting system. Approvals stuck in someone's inbox. Reports assembled by hand every Monday. Every handoff between a person and a system is a place where speed, money and customers leak out.
We replace those handoffs with AI that does the work: agents that converse, decide and execute, wired directly into your systems. Your team stops doing the routing and starts supervising by exception.
What we automate
These are the six areas we automate most often. If your process isn't on the list, that's usually just because nobody has asked yet.
Agents trained on your products, policies, data and tone of voice, doing real work: answering, deciding, routing and executing within the guardrails you define.
AI that answers your phone lines and handles thousands of conversations in parallel: voice calls, WhatsApp, web chat and the channels your customers already use: quoting, selling, booking and supporting 24/7.
From inquiry to fulfilled order without a human dispatcher: order capture, approval flows, fulfillment routing, and real-time visibility across every location.
The retyping ends. Records flow between your systems automatically: reconciliation, reporting, inventory ledgers and audit trails that keep themselves accurate.
Role-based AI assistants for your team: task lists, checklists, alerts and approvals. Each person sees exactly what their role allows, with full audit logging.
REST APIs, webhooks and custom connectors tie the automation into your ERP, CRM, accounting, logistics or in-house systems. We build the bridges your process needs.
How it works
A structured engagement with a working pilot early, so the value is proven on your own operation before full rollout.
01
We sit with your operations team and map how work actually happens: where requests come from, who touches them, and where time and money leak.
02
You get a concrete automation blueprint and a working pilot on a slice of your operation, so you see results before you commit the whole business.
03
Our engineers build the custom AI agents and integrations, connect your systems, migrate your data and tune the automation to your rules.
04
Staged rollout across your locations and teams, staff training, and a dedicated support line with priority response once you're live.
Why us
PlugToCart, our commerce automation platform, runs the full loop for hundreds of businesses every day: AI agents talking to real customers, orders flowing through state machines, an event-sourced inventory ledger, payments settling directly to merchant accounts. Your custom automation is built by the same team, on the same production-grade engine.
The AI layer is model-agnostic across four providers, so your automation rides the best available model instead of being locked to one vendor. Role-based access control and audit logging come standard, not as an add-on.
200+
Businesses running on our platform
50+
Automation tools working in production
4
AI model providers, no vendor lock-in
24/7
Agents working while your team sleeps
Who it's for
Bulk B2B ordering, depot-level stock, rep coordination and payment collection automated across territories.
One automated operation across many outlets: per-branch catalogs, teams and workflows with head-office visibility over everything.
High-volume order and reservation handling across locations, kitchen routing, and surge periods absorbed without extra headcount.
Bookings, refills, dispatch queues and field-team coordination, with role-based access that keeps sensitive operations scoped and audited.
Not on the list? The engagement starts with your process, not our template. If people in your business are doing repetitive digital work, it can almost certainly be automated.
Contact us
A short conversation with our solutions team is enough to scope what's possible. No obligation, no pressure. We respond within 24 hours on a work day.